Roundtable case study

 CASE STUDY      ONBOARDING 

ACCELERATING ONBOARDING AND BOOSTING EFFICIENCY

A Success Story with Roundtable

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Louise Toulemonde
February 14, 2024 

Louise Toulemonde
November 29, 2023 

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"The team behind this product is remarkably attentive and willing to listen to feedback and respond quickly to any questions or concerns. Their commitment to customer support contributes to a very positive experience."

Thibault Lebastard, Roundtable
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"The team behind this product is remarkably attentive and willing to listen to feedback and respond quickly to any questions or concerns. Their commitment to customer support contributes to a very positive experience."

Problem

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Roundtable faced challenges in providing a good investor onboarding experience while maintaining compliance. They struggled with operational efficiency due to time-consuming and complex processes of connecting their previous solution with in-house Case Management.


Solution

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With the instant implementation of Dotfile’s end-to-end solution, Roundtable was able to optimize the verification flows, save onboarding time, and provide an excellent experience all while complying with regulations and getting approval from the Luxembourg financial regulator (CSSF).


Results

RESULTS

Roundtable partners with Dotfile to accelerate onboarding.

40%

Reduction in time to
close a deal

2,300

Cases created in less than 5 months

200+

Lists monitored to ensure regulatory adherence

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